Remote working: it comes down to trust

working in pub

pub / office hybrid

Here at Goldfish we are big fans of smart working, it is integral to our working culture. It allows us to be more productive, more efficient and helps us reduce risk in our business by ensuring that we can stay fully operational even when staff can’t get to the office.

A key aspect of our smart working culture is the ability to work from anywhere, so we designed our cloud telecoms technology to helps facilitate remote working. With our VoIP phone system you can use your direct lines from anywhere in world and they operate no differently from if you were in the office. With Quvu, our phone management and live analytics software you can manage all your remote staff easily; with full overview of their current status, and live analytics and KPIs for each employee.

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work smarter

Work Smarter

Here at Goldfish we help companies work smarter. But what does that mean? It means we are changing the way companies operate, by using new technology that we provide to aid them in improving their business performance. Our VoIP telecoms and contact centre technology helps our customers boost productivity by helping them work more efficiently and aid them in improving performance and help them lower their costs.

We have been in business since the 2010 when, during the height of the recession, we were set up by Gordon O’Neill. Since then he’s taken Goldfish from helping sole traders and SMEs get virtual numbers to provide corporate telecoms services to large international companies like IDG and Dropbox and serving customers across five continents.

Gordon O'Neill Uprise Festival

Here are Gordon’s tips on you too can work smarter and, in doing so, achieve more:

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What is VoIP?

what is voip?

YOUR VOIP QUESTIONS ANSWERED

Here we answer, in a non-technical way, the most common questions people have about VoIP. What is VoIP? How does it work? How can I upgrade my phone system to VoIP? Does VoIP improve performance and save costs?

What is VoIP?

VoIP stands for ‘Voice over Internet Protocol’. This sounds like quite a technical term but all it means is making and receiving voice phone calls over the internet, instead of through a traditional copper phone line and hardware telephone exchange called a PBX.

How does VoIP work?

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