How do you measure better voice calling? The PSTN (Public Switched Telephone Network) has been around since the commercialisation of the telephone in 1876, albeit with upgrades! Refinements such as ringing (the first ones didn’t ring, a caller needed to whistle…), exchanges and pulse dialling were introduced up until the Read more…
Good customer experience means meeting or exceeding the expectations of your customers during all touchpoints with your company. This can bring significant benefits to your business. Customers that are satisfied spend more and are more loyal over time. Are you doing enough to look after your customers? A report by Read more…
Don’t overlook the benefits of a Goldfish.ie VoIP voice call solution What is working smarter? Making better use of your time. Cutting out paper to drive efficiency. Getting things done faster. Sure, working smarter is all these things. And you would think most companies would have got it all down Read more…
Some of the highest prices before the cost of living crisis… When it comes to the cost of living, Ireland is reckoned to be more expensive than 95% of countries in the world. It is also calculated that across the 27-member European Union, prices in Ireland are jointly the highest, Read more…
Inflation-busting price rises making you feel a little hard done? Never mind the Cost of Living crisis. What about the Cost of Doing Business? Energy costs for running offices, computing power, and keeping teams on the road are also significantly impacting business budgets. Consumers with affordability issues and less disposable Read more…