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Customer experience

Customer experience

Supporting great CX with a VoIP phone system in the cloud

Website customer journey overshadows voice calls The concept of providing customers with satisfactory experiences has never been stronger than it is today. So much so, that it has undergone a little inflation as the words used to describe it has come to suggest something beyond mere ‘satisfaction’. Memorable, pleasurable, and Read more…

By Tuco, 2 weeks2 weeks ago
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