Proudly serving businesses across Ireland with dedication and expertise The recent news about Blueface withdrawing services from Ireland will be of significant interest, both across the telecoms sector and for Blueface customers alike. Within the telecoms community, Blueface is highly regarded and respected as a pioneer in VoIP services. As Read more…
VoIP: What’s under the bonnet? Like many technology solutions, in broad terms, a VoIP service is built from basic building blocks of hardware and software. Other essential components include infrastructure, such as datacentre hosting, and telecoms carriers to provide connectivity. There are many different building blocks that perform the same Read more…
Market leader or independent service provider? When it comes to choosing providers of business services, such as telecoms, conventional wisdom leads many to pick a market-leading, big-name supplier. For companies in Ireland, this makes Eir the pole-sitter when it comes to connectivity, voice calling and broadband internet. However, Goldfish.ie independent Read more…
Providing exceptional customer service is crucial for success In the quest for growth, retaining your existing customers and acquiring new ones remain central to the continued success of your business. All the efforts that go into minimising churn and maximising conversion rates are focused on the idea of providing a Read more…
VoIP: So good they tried to ban it! Since the first applications appeared in the early 1990s, VoIP has delivered increased value as it has evolved. As the technology advances further, Goldfish.ie VoIP telephony customers can be sure the technology will continue to deliver outstanding performance and quality. The release Read more…