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Bringing artificial intelligence into your contact centre with Quvu 2 Quvu brings artificial intelligence into the contact centre world to help companies to boost productivity and giving them real-time insight into their agents that handle both inbound and outbound calls. Check out our overview video below. For more details see Quvu our Read more…

Goldfish secure exclusive deal with Santa

MEDIA RELEASE                                         GoldfishandQuvu

GOLDFISH AGREE DEAL WITH SANTA CLAUS TO BE HIS EXCLUSIVE TELECOMS PROVIDER FOR ‘SANTA’S CHRISTMAS HOTLINE’

The contract includes Santa using QUVU, Goldfish’s cloud-based contact centre system, to handle all the calls from Irish children to the elves at his Lapland call centre.

9th December, 2016; Dublin, Ireland: Christmas has come early for Irish telecoms firm Goldfish.ie, which has agreed a groundbreaking deal with Santa Claus to be his exclusive telecoms provider. The deal includes the set up and operation of ‘Santa’s Christmas Hotline’ and provision of Quvu to manage the elves in his Lapland call centre.

‘Santa’s Christmas Hotline’ is the first-time Santa has used the power of cloud telecoms to provide a number for boys and girls to call him direct, to tell him what they’d like for Christmas. This unique deal is the first of its kind in the history of Christmas. It means children no longer have to write a letter to Santa, now that they can him direct in his new call centre in the North Pole, on free phone 1800 828 000.

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Win a Samsung Galaxy Tab A

WIN A SAMSUNG GALAXY TAB A (BLACK – 16GB) We are giving away a fantastic Samsung Galaxy Tab A to one of our wonderful social media followers. To be in with a chance to win simply follow us on either, LinkedIn or Twitter and Like our Facebook page. And Share or RT the competition posts Read more…