Get more from VoIP calls with Goldfish.ie Babelphone browser softphone
Babelphone, developed by Goldfish.ie, is a browser-based softphone. Being browser-based means that it operates directly within a web browser without the need for installing additional software or applications.
This is a great approach that offers convenience and flexibility for users who prefer a software-based solution without the need for additional installations.
It is an excellent approach to equipping a workforce with direct dial (DDI) telephone numbers while supporting flexible hybrid working practices, such as hot desking and remote working.
Developing a softphone that runs in the browser avoids the necessity for app configuration which can be a little tricky for those who are not tech savvy.
- Configuring a softphone app can be more challenging compared to using a softphone in the browser for a few reasons:
- Matching the app to the operating system – making sure the app is compatible and the latest version for the device you are using.
- Network configuration – softphone apps often require manual network configuration, for settings such as port forwarding and firewalls.
- More customisation – there are often app-specific settings for customisation options, which means more parameters to configure, such as codecs and protocols.
- Device Integration – apps may require integration with various hardware devices, such as headsets, microphones, or webcams.
With Babelphone you can forget about all of that messy IT stuff!
Overall, the advanced features of softphone apps tends to result in a steeper learning curve and a more involved configuration process compared to browser-based softphones.
With Babelphone you simplify the entire process of getting started with your Goldfish.ie VoIP voice call solution. The interface performs exactly as you would expect from a physical phone with a keypad and display.
The virtual phone technology offered by Goldfish.ie Babelphone also means you can say goodbye to the limitations and costs of physical hardware telephone devices. Our web-phone operates entirely in the cloud.
You simply make and receive all your landline calls seamlessly from within your web browser. This approach enhances convenience but also eliminates the hassle of managing multiple communication tools. By leveraging the power of the cloud, our virtual phone empowers your business with flexibility, scalability, and cost savings.
Babelphone is also fully compatible with Quvu call centre management software, simplifying the deployment and reducing the cost of setting up and running a contact centre.
How much does the Babelphone softphone cost? Well that’s an easy one! Babelphone is free to use for Goldfish.ie customers.
Discover the Goldfish difference today
To start enjoying the benefits of Babelphone, just sign up to get started with a Goldfish VoIP solution today.
Questions? Just call us on 01 554 7888 (option 2) or email us instead at sales@goldfish.ie
