If you are an exporter of company that has overseas clients or customers then we can help you lower your call costs. Calling international numbers doesn’t have to be expensive if you have a VoIP telephone account, so that your calls can be routed over the internet, which is much cheaper than traditional phone services.
We offer some very low cost international calls’ tarrifs. For example our customers can ring any number in the mainland US for only 1.2c per minute. That applies to all mobiles or landlines and at all times, including peak hours. The phone market in the USA doesn’t differentiate between mobiles (cellphones) or landlines and there is no peak or off-peak, so you can actually call the mainland USA at a cheaper rate than you can call Irish landlines. The only difference is that a small connection fee of 1.2c is charged per call. Hawaii and Alaska are slightly more but still great value.
With the Babelphone, our new cloud phone you can make and receive all calls on VoIP landline number with only a web-browser. You no longer have to be tied to a handset on your desk or waste time downloading and configuring softphones. Now all you need to make and receive from anywhere on your numbers is access to the internet.
Goldfish’s founder and CEO recently spoke at the UPRISE Festival in Dublin. UPRISE is not your normal tech event, it has been styled on the theme of an outdoor music festival, with DJs, a laidback bean-bag-approach to business and picnic tables for exhibitors instead of stands. It was great to be at such a quirky tech event and we even took a Lotus Exige sports with us that we sponsor; it went down a treat (you can see it here).
Yesterday we attended the UPRISE Festival in the Dublin’s RDS and took the nice Lotus Exige sports. It is driven by Lloyd Spendlove and sponsor it every year. But that wasn’t the star of the show, that our new web-phone the Babelfi, which launched at event.
The Babelfish is the first web-phone to be developed by an Irish company. It allows calls to be made directly from within a web-browser. So it is perfect for hot-desking, remote workers and companies, such as call centres, that want to streamline their operations.
Fans of Hitchhiker’s Guide to the Galaxy will recognise the name. It was the fish that put into Arthur Dent’s ear to translate what the aliens were saying. This won’t translate foreign languages, but it will translate what you say into zeros and ones and send it across the super-fast VoIP ne
The Babelfish has been designed by Goldfish as an alternative to traditional softphones, in order to simplify how their customers, make and receive calls. Some of the larger companies they work with have requested a cloud-based phone that can be accessed by their staff from anywhere, without the need for a download and configuration. The result is the Babelfish, which can be accessed via a simple link, with all calls made and received encrypted within a web-browser.
While they are great for one or two people, if you are having a large conference call then a dial-in telephone conferencing facility is more convenient. We provide unlimited conference call facilities for only €2 per month and all you pay for is the call. That means you can have as many people on the conference call as you require.
How does it worK? It’s is very simple: we give you and your colleagues a number to dial with a PIN number. Any whom wishes to join the conference call then dials in separately from their own phones. It is a great service and one that our customers use a lot.
We’re growing and we’re hiring. We’ve a brand new telecoms role for a technical support superhero to help support our customers.
Based in our offices in Greystones, County Wicklow, this opportunity is relevant to people already in roles such as existing Technical Support Agents and also, but not restricted to, Service Desk Engineers or Network Engineers.
You’ll be dealing with customer support enquiries by phone and email on a daily basis, so you’ll need to be very comfortable in a customer focused role and have a good technical background. We provide cloud telecoms, VoIP and Quvu our contact management software to businesses across Ireland, some of which have international operations. You will be supporting our customers in their use of these products and services in the daily operation of their businesses. Continue reading →
Most customers access our numbers with a VoIP handset, also know as a SIP phone. However, a lot of customers also use a softphone, either as their main phone or in addition to a handset.
All Goldfish customers get a free 3CX softphone for each user on their accounts. There is a preconfigured download in the MyGoldfish Control Panel. It comes pre-configured to the account with the SIP ID and user name already included.
The 3CX can used independently to answer or make calls via your Goldfish number or it can be used alongside our Grandstream handsets and the GSWave app. If you have handset, app and softphone confguredm then if you receive a call they will all ring at the same time.
Our latest wonder of the week brings back images of white suits and screaming girls. But since his boy band heyday, Keith Duffy, Ireland’s favourite member of Boy Zone (sorry Ronan) has moved into the world of tyres with Tyreland.
Now we think they missed a trick by not renaming the company Tyre Zone in Keith’s honour, but by the time he partnered with the company last year, Tyreland were already a well established and respected brand across Dublin.
Just like us, Tyreland began trading 7 years ago during the recession and has grown steadily since. Tyreland are now using Goldfish’s VoIP telecoms services in all six of their branches. Five across Dublin: Glasnevin, Clarehall, Sword, Kimmage and Clearwater; and a sixth branch in Navan. The company already employs 20 staff and is looking for further sites for expansion.
Tyreland offer great value for money – saving motorists up to 20% on their new tyres – and now they also do mobile tyre fitting. So, if you can’t get to any of their branches, Tyreland Mobile will come to you and change your tyres on the spot, at home, work, or given the fine weather, even down the beach. What’s not to love?
Do you want to work in the tech industry for a fast moving company with great prospects?
Do you want to work for a great company, where you’ll get one-on-one on-the-job training in cloud telecoms?
Do you want to work in a relaxed, dog-friendly office, down here by the beach in Greystones?
Then Goldfish is for you.
Goldfish.ie is expanding. The leading business-to-business cloud telecoms company, which provides services such as VoIP and contact centre management software to companies across the world is recruiting for its support team to assist its increasing customer base.
At Goldfish we pride ourselves on the quality of the technical support that we provide to our customers. All our support is provided from our headquarters in Greystones and we are now recruiting from someone to join our support team.