Want to more about how we can help you company improve the way it works? Please give us a call on 015547888 or fill in the form below.
Recently we launched Ireland’s first virtual phone, the Bablephone, which is now used by thousands of users in businesses across Ireland. The beauty of this fully cloud-based phone is that it does not require any download or set-up. It’s quick and simple to use; all you need is a web-browser.
The problem with traditional softphones is that they need to be downloaded and configured on the computer you were working on. Then if you need to change computers they have to be pre-configured again. But not with the Babelphone, you can use a new computer, access the web and be making calls on our virtual phone in seconds. It couldn’t be simpler.
We’ve been talking to our customers about they are using the Babelphone and outline some of the benefits they’ve told us about below.
There are many benefits of switching to a cloud telecoms phone system for busy legal firms. The new features can provide smart way of working for busy solicitors and barristers. These include:
- Crystal clear HD digital calls whether you are in or out of the office
- Increased flexibility – answer your office calls from anywhere
- Full call recordings of all incoming and outgoing calls (retained for up to 6 yrs)
- Virtual Switchboard to professionally answer and guide your callers
- Lower costs, save 60% on Eir with a low monthly fee
- Free add-ons such as softphones, apps and email-to-voicemail
- You can keep all your existing numbers and simply transfer them to us
So you’ve chosen your new phone numbers and completed the set up of your account by adding payment details and credit for the first month. Thank you!
Now you are ready to start using your new Goldfish account and cloud telecoms features. Here is a check list of the initial things we recommend you do in order to finalise the set up of your account, so that you can benefit from all the free features that it comes packed with.
We spoke to Jonathan at Glenergy, the sustainable energy company, about his business and how Goldfish’s VoIP services have helped them expand. By giving them flexibility to answer their office phones on the go and ensure they never miss a call.
Here at Goldfish we are big fans of smart working, it is integral to our working culture. It allows us to be more productive, more efficient and helps us reduce risk in our business by ensuring that we can stay fully operational even when staff can’t get to the office.
A key aspect of our smart working culture is the ability to work from anywhere, so we designed our cloud telecoms technology to helps facilitate remote working. With our VoIP phone system you can use your direct lines from anywhere in world and they operate no differently from if you were in the office. With Quvu, our phone management and live analytics software you can manage all your remote staff easily; with full overview of their current status, and live analytics and KPIs for each employee.
YOUR VOIP QUESTIONS ANSWERED
Here we answer, in a non-technical way, the most common questions people have about VoIP. What is VoIP? How does it work? How can I upgrade my phone system to VoIP? Does VoIP improve performance and save costs?
What is VoIP?
VoIP stands for ‘Voice over Internet Protocol’. This sounds like quite a technical term but all it means is making and receiving voice phone calls over the internet, instead of through a traditional copper phone line and hardware telephone exchange called a PBX.
How does VoIP work?
If you are an exporter of company that has overseas clients or customers then we can help you lower your call costs. Calling international numbers doesn’t have to be expensive if you have a VoIP telephone account, so that your calls can be routed over the internet, which is much cheaper than traditional phone services.
We offer some very low cost international calls’ tarrifs. For example our customers can ring any number in the mainland US for only 1.2c per minute. That applies to all mobiles or landlines and at all times, including peak hours. The phone market in the USA doesn’t differentiate between mobiles (cellphones) or landlines and there is no peak or off-peak, so you can actually call the mainland USA at a cheaper rate than you can call Irish landlines. The only difference is that a small connection fee of 1.2c is charged per call. Hawaii and Alaska are slightly more but still great value.
Call charges to any number in mainland USA, including mobiles is on only 1.2c per minute. See our Call Charges page for further details.
Set up is immediate so you can making low cost calls to the US today.
Sign up now – click here!
NEED A US NUMBER?
We can also provide you with local US numbers for your business for any location in the US. Allow US customers and contacts to call you on a local US number instead of having to dial international.
Get a number for any US location for only €12 a month (with a one-off €12 set up fee). Call us today on 015547888.
Get new phone numbers now or transfer your existing numbers to us. Numbers for anywhere in Ireland, available immediately. Includes free voicemail-to-email. Divert to mobile, or access via VoIP handset, an app, or our new cloud-phone.
Only €5 +vat per month