19th January, 2017, Dublin, Ireland: Irish cloud communications software firm, Goldfish, has continued to expand its customers in The Philippines with the signing up of international outsourcing company Talk BPO (Ireland) Ltd.
The deal marks a further increase of Goldfish’s services to customers in The Philippines, where it has been operating for over three years. The company now supplies its telecoms services to almost 400 users based in Metro Manila and Cebu. Goldfish has recently appointed two new Philippines-based staff and recently deployed a new data centre in Singapore.
By Sue Marshall, CEO, Abodoo.
Abodoo is a new Irish start-up which matches remote workers with companies looking to fill remote or flexible roles. Check out their glowing write up in Silicon Republic here – Irish start-up Abodoo hopes to benefit from remote workers around the world.
Let’s hand you over to Sue….
pub / office hybrid
Here at Goldfish we are big fans of smart working, it is integral to our working culture. It allows us to be more productive, more efficient and helps us reduce risk in our business by ensuring that we can stay fully operational even when staff can’t get to the office.
A key aspect of our smart working culture is the ability to work from anywhere, so we designed our cloud telecoms technology to helps facilitate remote working. With our VoIP phone system you can use your direct lines from anywhere in world and they operate no differently from if you were in the office. With Quvu, our phone management and live analytics software you can manage all your remote staff easily; with full overview of their current status, and live analytics and KPIs for each employee.
Here at Goldfish we help companies work smarter. But what does that mean? It means we are changing the way companies operate, by using new technology that we provide to aid them in improving their business performance. Our VoIP telecoms and contact centre technology helps our customers boost productivity by helping them work more efficiently and aid them in improving performance and help them lower their costs.
We have been in business since the 2010 when, during the height of the recession, we were set up by Gordon O’Neill. Since then he’s taken Goldfish from helping sole traders and SMEs get virtual numbers to provide corporate telecoms services to large international companies like IDG and Dropbox and serving customers across five continents.
Here are Gordon’s tips on you too can work smarter and, in doing so, achieve more:
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YOUR VOIP QUESTIONS ANSWERED
Here we answer, in a none technical way, the most common questions people have on VoIP. Such as: what is VoIP? How does it work? How can I upgrade my phone system to VoIP to improve performance and save costs?
What is VoIP?
VoIP stands for ‘Voice over Internet Protocol’. This sounds like quite a technical term but all it means is making and receiving voice phone calls over the internet instead of through a traditional copper phone line and hardware telephone exchange.
How does VoIP work?
If you are an exporter of company that has overseas clients or customers then we can help you lower your call costs. Calling international numbers doesn’t have to be expensive if you have a VoIP telephone account, so that your calls can be routed over the internet, which is much cheaper than traditional phone services.
We offer some very low cost international calls’ tarrifs. For example our customers can ring any number in the mainland US for only 1.2c per minute. That applies to all mobiles or landlines and at all times, including peak hours. The phone market in the USA doesn’t differentiate between mobiles (cellphones) or landlines and there is no peak or off-peak, so you can actually call the mainland USA at a cheaper rate than you can call Irish landlines. The only difference is that a small connection fee of 1.2c is charged per call. Hawaii and Alaska are slightly more but still great value.
Call charges to any number in mainland USA, including mobiles is on only 1.2c per minute. See our Call Charges page for further details.
Set up is immediate so you can making low cost calls to the US today.
NEED A US NUMBER?
We can also provide you with local US numbers for your business for any location in the US. Allow US customers and contacts to call you on a local US number instead of having to dial international.
Get a number for any US location for only €12 a month (with a one-off €12 set up fee). Call us today on 015547888.
With the Babelphone, our new cloud phone you can make and receive all calls on VoIP landline number with only a web-browser. You no longer have to be tied to a handset on your desk or waste time downloading and configuring softphones. Now all you need to make and receive from anywhere on your numbers is access to the internet.
14th November, 2017, Dublin, Ireland: Irish telecoms firm, Goldfish, today released the Babelphone, their new cloud phone. It is a new type of phone that allows calls to be made directly from within a web-browser. The Babelphone is the first cloud phone, or browser-based phone, of its kind to be developed by an Irish company.
Designed by Goldfish, as an alternative to traditional softphones, the Babelphone simplifies how the Wicklow-based company’s customers make and receive phone calls. Some of the larger companies they work with have requested a cloud-based phone that can be accessed by their staff from anywhere, without the need for download and configuration. The result is the Babelphone, which can be accessed via a simple link, to quickly and conveniently make and receive calls through a web-browser. All calls are encrypted within Goldfish’s network.
Goldfish’s founder and CEO recently spoke at the UPRISE Festival in Dublin.