Tag Archives: business telecoms

Jonathan Bunce

We’ve a new big fish

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         CLOUD TELECOMS FIRM GOLDFISH HAS BEEFED UP ITS SALES                                                     TEAM WITH SENIOR SALES PROFESSIONAL JONATHAN BUNCE

 The Greystones based company’s new ‘Head of Sales and Business             Development’ aims to target its cloud services to large blue-chip companies

19th June, 2017; Greystones, Wicklow, Ireland: Cloud telecoms company Goldfish.ie has today announced its hiring of experienced technology sales professional, Jonathan Bunce, to fill the new role of ‘Head of Sales and Business Development’. Set up in 2010, the firm is undergoing rapid growth. The number of Irish companies signing up for its VoIP telecoms services is continuing to increase. It also now provides Software as a Service (SaaS), with demand beginning to take off for Quvu, its cloud-based contact centre management software.

Jonathan has 22 years’ experience in front line sales roles for major tech companies in Ireland and the UK.  He moved to Ireland in 2006 to join the management team at eircom PhoneWatch. In over 8 years at eircom he had considerable success, leading multiple call centres and increasing customers by 75%.  Before moving to Goldfish he spent time in the e-learning sector driving expansion into the global telecoms market and East Asia.

Gordon O’Neill, Goldfish’s CEO, said “Over the past 7 years we have established ourselves as a major provider of Cloud Telecoms VoIP services. While this remains the core of our business, the area where we are seeing the largest growth in demand, is for ‘Quvu’, our cloud-based contact centre management software. The tech sector changes rapidly, so you have to think ahead and listen to your customers. What we are hearing is that companies want the ability to license software and services through the Cloud, so we believe this supply model will be a key area of future growth for us. We needed to bring in an experienced tech-sales professional to help us achieve this and Jonathan Bunce fitted the bill perfectly.”

Specialist recruitment agency Red Tree Recruitment was appointed to handle the hiring process.

For further details, please contact Simon Palmer at Goldfish.ie on 01 687 6996 or simon.palmer@goldfish.ie

 About Goldfish.ie (Goldfish Telecom)

Based in Greystones, Goldfish is a cloud telecoms company that provides VoIP services to businesses across Ireland and abroad. Customers include large blue-chip companies, such as Dropbox, IDG Direct and the Sisk Group, to SMEs and start-ups such as Boxever. Goldfish helps businesses move their telecoms from traditional phone systems to The Cloud, which gives them access to host of new cloud-based features, as well as lower call costs. Quvu is Goldfish’s new ‘Software as a Service’ for companies that have staff handling high volumes of calls, such as in contact centres. Quvu sits alongside their VoIP services, giving their customers access to a more extensive set of features, such as real-time call data and the ability to use an intelligent dialer to boost call volumes. It also simplifies and streamlines the management of staff that handle either outbound or inbound calls, across multiple locations. It is currently used by companies with operations in Ireland, the U.K. and East Asia.

Join the Goldfish Affiliate Programme and earn 10% of Revenue

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Earn 10% of all revenue on the lifetime of customers you refer to Goldfish.

Are you an affiliate marketer?

Do you want to earn generous revenue for customer that your refer?

Then join our generous affiliate programme and we will pay you for customers that you refer to us. What’s more, we won’t simply pay you a one off fee; as many others do. We will pay you a 10% share of the revenue from every customer you refer to us for the lifetime of that customer. That’s the whole time they are with us.

Right now, we’re offering our affiliates 10% of the revenue received from any customer that they refer to us.

That’s 10% of all revenues that we receive from any customer that you refer to us through the affiliate program for as long as that customer is with us.

Click on ‘sign up now’ to register your details with us and get started.

Sign up now – click here.

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Goldfish secure exclusive deal with Santa

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GOLDFISH AGREE DEAL WITH SANTA CLAUS TO BE HIS EXCLUSIVE TELECOMS PROVIDER FOR ‘SANTA’S CHRISTMAS HOTLINE’

The contract includes Santa using QUVU, Goldfish’s cloud-based contact centre system, to handle all the calls from Irish children to the elves at his Lapland call centre.

9th December, 2016; Dublin, Ireland: Christmas has come early for Irish telecoms firm Goldfish.ie, which has agreed a groundbreaking deal with Santa Claus to be his exclusive telecoms provider. The deal includes the set up and operation of ‘Santa’s Christmas Hotline’ and provision of Quvu to manage the elves in his Lapland call centre.

‘Santa’s Christmas Hotline’ is the first-time Santa has used the power of cloud telecoms to provide a number for boys and girls to call him direct, to tell him what they’d like for Christmas. This unique deal is the first of its kind in the history of Christmas. It means children no longer have to write a letter to Santa, now that they can him direct in his new call centre in the North Pole, on free phone 1800 828 000.

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Wonder of the Week: Shadowman Sports

shadowmanWe supply business telecoms to huge variety of customers, so we like to promote othem and help their businesses wherever we can. One way we do this is by featuring them in our Wonder of the Week, where we focus on a different customer each week and tell people what they are about.

Our current Wonder of the Week is Shadowman Sports, the creators of the tackling dummy that called the Shadownan. Designed by Limerick man JP Hartigan, the Shadowman is designed to help sports people train whist reducing the need for player on player tacking, and thus helping reduce injuries.

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Win a Samsung Galaxy Tab A

Win a Galaxy Tab A

WIN A SAMSUNG GALAXY TAB A (BLACK – 16GB)

We are giving away a fantastic Samsung Galaxy Tab A to one of our wonderful social media followers. To be in with a chance to win simply follow us on either, LinkedIn or Twitter and Like our Facebook page. And Share or RT the competition posts on each. If you’d like to be entered three times, then follow and Share/RT on all three!

Enter now. Competition closes midnight next Thursday 17th.

TO ENTER ON TWITTER

1. Go to our Twitter feed @goldfishtelecom

2. Click ‘Follow’ to follow us.

3. ReTweet this competition Tweet.

TO ENTER ON LINKEDIN

1. Go to our LinkedIn company page

2. Click ‘Follow’ to follow us.

3. Click SHARE on the competition post

TO ENTER VIA FACEBOOK

1. Go to our company Facebook page.

2. Click ‘Like’ to like our page.

3. Share the competition post on Facebook

 

It couldn’t be simpler. Remember to do it on all three on order to entered three times.

This is a brilliant Samsung Android tablet. In cool Sandy Black, it has a 9.7″ screen and 16GB of storage. What’s not to love?

Samsung Galaxy Tab A

Goldfish provides low-cost business telecoms to firms across Ireland. For further details check out Goldfish.ie. First month free – include discount: 1mcloud16

Managing a contact centre with outbound sales agents or inbound customer care teams? Check out Quvu, our contact centre management system. Quvu includes an automated dialler to improve call-making efficiency, real-time analytics, and as it is brower-based you have the ability to login from anywhere in the world to see live stats on your agents, listen to live calls and or listen back to previous calls.

Transfer your current telephone number to Goldfish.ie

You can transfer all your existing telephone number/s to Goldfish without a break in service.

transfer your telephone number

Here’s how to transfer your number to Goldfish.ie?

1. To be able to transfer your existing number to Goldfish, first you’ll need to sign up for an account and telephone number with us. Go to Goldfish.ie business phone numbers and click ‘Sign Up Now’. Go through the registration process (it’s not long). This will ask you to choose a telephone, but as you are keeping your existing number just pick any number, it doesn’t matter which, as you are not going to use it; this is solely to facilitate you registering. Your existing number will then be redirected to your new Goldfish.ie account (you can also use the Voip number too alongside your existing number if you wish).

2.  Please print off, complete, sign and scan the porting/transfer form. If you don’t have a scanner a photograph can often do, as long as it is readable. You can download the form here:  Goldfish number transfer – Porting Form

3. Then please email the completed form back to us at support@goldfish.ie, along with a copy of your existing bill or invoice from your existing provider.

4. Once the forms have been submitted and verified, it normally takes about one working week for your number to be transferred/ported to us. We will ensure there is no gap in service though. As soon as we get confirmation from your existing provider of the transfer date, we’ll immediately notify you when the number is due to be transferred, so that you know when to stop using your existing telephone service and switch to Goldfish.ie.

If you have questions at all about the porting process then please call us on 015547888

 

iRadio New’s ‘Friday Feeling’ interviews Gordon O’Neill about ‘Sack The Suit’

Big thanks for iRadio for covering our Sack The Suit campaign for their Feel Good Friday new slot last week. It’s in aid of SVP – Society of St. Vincent de Paul Ireland. There’s been a great reaction to the campaign with companies from all the country getting involved and running clothes’ drives. They’re desperate for clothes, so if you’d like to get involved too, just call 016876996 and we’ll send you some sacks.

The death of the fax machine, the birth of the digital fax

In 1990 Canon was the ‘big gun’ in faxing : )

(I guarantee that ‘The big gun is number 1′ song will now be stuck in your head.)

You probably thought the fax machine was already dead. Apparently not. Well it is in the traditional sense, instead of using those big slow clunky fax machines, nowadays companies send digital faxes

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Gordon O’Neill on East Coast FM

Our ‘Sack The Suit’ campaign is proving a huge success, with companies all over Ireland signing up to donate clothes to St. Vincent de Paul. The campaign has attracted the interest of the media too. Here is our CEO Gordon O’Neill being interviewed on East Coast FM’s long-running morning show.

To get you company involved and run a ‘Sack The Suit’ clothes’ drive in aid of St. Vincent de Paul, then give us a call on 016876995 and we’ll send you a welcome pack.

SackTheSuitsmall