Tag Archives: Technical Support Agent

Goldfish

We’re hiring a new Technical Support Agent

We’re growing and we’re hiring. We’ve  a brand new telecoms role for a technical support superhero to help support our customers.

Based in our offices in Greystones, County Wicklow, this opportunity is relevant to people already in roles such as existing Technical Support Agents  and also, but not restricted to, Service Desk Engineers  or Network Engineers.

The Role

You’ll be dealing with customer support enquiries by phone and email on a daily basis, so you’ll need to be very comfortable in a customer focused role and have a good technical background. We provide cloud telecoms, VoIP and Quvu our contact management software to businesses across Ireland, some of which have international operations. You will be supporting our customers in their use of these products and services in the daily operation of their businesses. Continue reading