Tag Archives: cloud telecoms

Jonathan Bunce

We’ve a new big fish

MEDIA RELEASE                          Goldfish.ieautomatic dialler

         CLOUD TELECOMS FIRM GOLDFISH HAS BEEFED UP ITS SALES                                                     TEAM WITH SENIOR SALES PROFESSIONAL JONATHAN BUNCE

 The Greystones based company’s new ‘Head of Sales and Business             Development’ aims to target its cloud services to large blue-chip companies

19th June, 2017; Greystones, Wicklow, Ireland: Cloud telecoms company Goldfish.ie has today announced its hiring of experienced technology sales professional, Jonathan Bunce, to fill the new role of ‘Head of Sales and Business Development’. Set up in 2010, the firm is undergoing rapid growth. The number of Irish companies signing up for its VoIP telecoms services is continuing to increase. It also now provides Software as a Service (SaaS), with demand beginning to take off for Quvu, its cloud-based contact centre management software.

Jonathan has 22 years’ experience in front line sales roles for major tech companies in Ireland and the UK.  He moved to Ireland in 2006 to join the management team at eircom PhoneWatch. In over 8 years at eircom he had considerable success, leading multiple call centres and increasing customers by 75%.  Before moving to Goldfish he spent time in the e-learning sector driving expansion into the global telecoms market and East Asia.

Gordon O’Neill, Goldfish’s CEO, said “Over the past 7 years we have established ourselves as a major provider of Cloud Telecoms VoIP services. While this remains the core of our business, the area where we are seeing the largest growth in demand, is for ‘Quvu’, our cloud-based contact centre management software. The tech sector changes rapidly, so you have to think ahead and listen to your customers. What we are hearing is that companies want the ability to license software and services through the Cloud, so we believe this supply model will be a key area of future growth for us. We needed to bring in an experienced tech-sales professional to help us achieve this and Jonathan Bunce fitted the bill perfectly.”

Specialist recruitment agency Red Tree Recruitment was appointed to handle the hiring process.

For further details, please contact Simon Palmer at Goldfish.ie on 01 687 6996 or simon.palmer@goldfish.ie

 About Goldfish.ie (Goldfish Telecom)

Based in Greystones, Goldfish is a cloud telecoms company that provides VoIP services to businesses across Ireland and abroad. Customers include large blue-chip companies, such as Dropbox, IDG Direct and the Sisk Group, to SMEs and start-ups such as Boxever. Goldfish helps businesses move their telecoms from traditional phone systems to The Cloud, which gives them access to host of new cloud-based features, as well as lower call costs. Quvu is Goldfish’s new ‘Software as a Service’ for companies that have staff handling high volumes of calls, such as in contact centres. Quvu sits alongside their VoIP services, giving their customers access to a more extensive set of features, such as real-time call data and the ability to use an intelligent dialer to boost call volumes. It also simplifies and streamlines the management of staff that handle either outbound or inbound calls, across multiple locations. It is currently used by companies with operations in Ireland, the U.K. and East Asia.

National Enterprise Awards

There was a nice preview feature in the business section of today’s Irish Independent on next weeks finals of the National Enterprise Awards and the 32 companies from all over Ireland that are through to the Finals.

Please click on the article to read it.

Please click on the article to read it.

The National Enterprise Awards are being held on Thursday (25th May) in The Mansion House, Dublin 1. In attendance will be the Taoiseach. Twelve awards will be presented including eight regional awards.  The overall winner will receive €10,000 to invest in their business.  It’s black tie, so are going to have to abandon our ‘no suits’ rule for the evening and be on best behaviour, but we are looking forward to it.

The Nationa Enterprise Awards focus on SMEs of 10 people or less that are deemed by Enterprise Ireland to have a lot of potential for success, particularly in the export market.

Click to see the full list of companies with their website URLs.

Competition updates and results will be available through www.localenterprise.ie and by following #NEAwards on social media.

The Local Enterprise Offices are co-funded by the Irish Government and the European Regional Development Fund 2014-2020.

We got ‘Greystones-Guided’ again…..

Greystones’s top head Paul Byrne of the ‘Greystones Guide’ doorstepped us again to poke his well used camera into Gordon O’Neill’s face to talk about winning the Wicklow Local Enterprise Awards. Which we won by the way…..

Call Santa’s Christmas Hotline!

Calling all boys and girls, ring Santa’s Christmas Hotline and be in with a chance to win a €500 Family Entertainment Pack. Call Freephone 1800828000 now.

Irish telecoms firm Goldfish.ie have agreed a deal with Santa Claus to be his exclusive telecoms provider and run ‘Santa’s Christmas Hotline’ the phoneline for boy and girls to call him direct in Lapland. The deal includes supplying Santa with Quvu, Goldfish’s cloud based contact centre management system, to help him manage all the elves in his snowy call centre. One lucky boy or girl that leaves a message will win a Family Entertainment Pack worth €500. Call Santa’s Christmas Hotline between now and Christmas Eve on 1800828000. Merry Christmas children :)

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great customer service

Beer? They know us so well.

Good customer service is not about how you help people, but how you treat them. We are a business-to-business telecoms firm, so our customers are busy individuals and often call us when they are stressed and need to get an issue sorted quickly. Our support engineers Continue reading

Win a Samsung Galaxy Tab A

Win a Galaxy Tab A

WIN A SAMSUNG GALAXY TAB A (BLACK – 16GB)

We are giving away a fantastic Samsung Galaxy Tab A to one of our wonderful social media followers. To be in with a chance to win simply follow us on either, LinkedIn or Twitter and Like our Facebook page. And Share or RT the competition posts on each. If you’d like to be entered three times, then follow and Share/RT on all three!

Enter now. Competition closes midnight next Thursday 17th.

TO ENTER ON TWITTER

1. Go to our Twitter feed @goldfishtelecom

2. Click ‘Follow’ to follow us.

3. ReTweet this competition Tweet.

TO ENTER ON LINKEDIN

1. Go to our LinkedIn company page

2. Click ‘Follow’ to follow us.

3. Click SHARE on the competition post

TO ENTER VIA FACEBOOK

1. Go to our company Facebook page.

2. Click ‘Like’ to like our page.

3. Share the competition post on Facebook

 

It couldn’t be simpler. Remember to do it on all three on order to entered three times.

This is a brilliant Samsung Android tablet. In cool Sandy Black, it has a 9.7″ screen and 16GB of storage. What’s not to love?

Samsung Galaxy Tab A

Goldfish provides low-cost business telecoms to firms across Ireland. For further details check out Goldfish.ie. First month free – include discount: 1mcloud16

Managing a contact centre with outbound sales agents or inbound customer care teams? Check out Quvu, our contact centre management system. Quvu includes an automated dialler to improve call-making efficiency, real-time analytics, and as it is brower-based you have the ability to login from anywhere in the world to see live stats on your agents, listen to live calls and or listen back to previous calls.

Gordon O’Neill on East Coast FM

Our ‘Sack The Suit’ campaign is proving a huge success, with companies all over Ireland signing up to donate clothes to St. Vincent de Paul. The campaign has attracted the interest of the media too. Here is our CEO Gordon O’Neill being interviewed on East Coast FM’s long-running morning show.

To get you company involved and run a ‘Sack The Suit’ clothes’ drive in aid of St. Vincent de Paul, then give us a call on 016876995 and we’ll send you a welcome pack.

SackTheSuitsmall

Join sack ‘Sack The Suit’ in aid of St. Vincent de Paul.

Pieter Jannssens (Dropbox), Nichola Mullen (St Vincent de Paul) and Gordon O’Neill, (CEO of Goldfish.ie) with Dropbox’s mascot ‘Panda’ in their Dublin HQ for the launch of the ‘Sack The Suit’.

A couple of weeks ago we launched our ‘Sack The Suit campaign with Dropbox in aid of Irish charity Irish  St. Vincent de Paul. The response has been huge, with companies across the country getting involved. But we still need more. St Vincent de Paul are desperate for clothes and let’s face it, we all have clothes hanging at home that we’ve not worn in a while, so why not clear out that space for a good cause.

Whether your company is planning to sack your suits for the first time or has already sacked off your suits, why not join our campaign and help St. Vincent de Paul? Call 016876996 or email simon.palmer@goldfish.ie and we’ll get some sacks sent out to you.

SackTheSuitsmall

Companies that have already joined Sack The Suit include: DropBox, Hayes Mcgrath, Metabolomic Diagnostics, O’Neill Healthcare, Beach Hut PR, Newswhip , Currency Fair and Scurri and more.

For more details on our telecoms services, obtaining telephone numbers from Goldfish.ie, moving your company to a cloud-based VOiP system or buying a Grandstream deskphone then, please go to our main website http://www.goldfish.ie