Goldfish Wins Wicklow County Enterprise Awards 2017

Local Enterprise WQeek

Winners announced at County Enterprise Awards 2017 – ‘Goldfish’ wins Award in Wicklow!

Local Enterprise Office confirms name of company that will represent Wicklow at National Enterprise Awards in May

Golfish's CEO Gordon O'Neill with his beautiful 'trophy' by Wicklow artist Magda Bethani

Golfish’s CEO Gordon O’Neill with his beautiful ‘trophy’ by Wicklow artist Magda Bethani

Goldfish Telecoms Ltd., based in Greystones, were the winners at this year’s County Enterprise Awards, organised by Local Enterprise Office Wicklow to celebrate Local Enterprise Week.

The cash prize of €2,000 went to Gordon O’Neill, CEO and founder of Goldfish Telecoms, who will represent the County Wicklow at the annual National Enterprise Awards in Dublin this May.  Gordon also received a beautiful trophy, designed and made by Newtownmountkennedy- based ceramic artist, Magda Bethani.

Goldfish Telecoms was founded in tough times, in 2010.  Despite that, this company now competes internationally in the challenging telecoms industry.  Based in Greystones, this eight person team, has managed to secure blue-chip customers, as far afield as East Asia, to whom they supply ‘V.O.I.P.’ telephone systems and contact-centre management solutions.   All of their technology is developed in-house.

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Do you Quvu?

automatic dialler

Bringing artificial intelligence into your contact centre with Quvu 2

Quvu brings artificial intelligence into the contact centre world to help companies to boost productivity and giving them real-time insight into their agents that handle both inbound and outbound calls. Check out our overview video below.

For more details on Quvu got to http://www.quvu.ie or call 015563222

Join the Goldfish Affiliate Programme and earn 10% of Revenue

euros

Earn 10% of all revenue on the lifetime of customers you refer to Goldfish.

Are you an affiliate marketer?

Do you want to earn generous revenue for customer that your refer?

Then join our generous affiliate programme and we will pay you for customers that you refer to us. What’s more, we won’t simply pay you a one off fee; as many others do. We will pay you a 10% share of the revenue from every customer you refer to us for the lifetime of that customer. That’s the whole time they are with us.

Right now, we’re offering our affiliates 10% of the revenue received from any customer that they refer to us.

That’s 10% of all revenues that we receive from any customer that you refer to us through the affiliate program for as long as that customer is with us.

Click on ‘sign up now’ to register your details with us and get started.

Sign up now – click here.

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Call Santa’s Christmas Hotline!

Calling all boys and girls, ring Santa’s Christmas Hotline and be in with a chance to win a €500 Family Entertainment Pack. Call Freephone 1800828000 now.

Irish telecoms firm Goldfish.ie have agreed a deal with Santa Claus to be his exclusive telecoms provider and run ‘Santa’s Christmas Hotline’ the phoneline for boy and girls to call him direct in Lapland. The deal includes supplying Santa with Quvu, Goldfish’s cloud based contact centre management system, to help him manage all the elves in his snowy call centre. One lucky boy or girl that leaves a message will win a Family Entertainment Pack worth €500. Call Santa’s Christmas Hotline between now and Christmas Eve on 1800828000. Merry Christmas children :)

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Goldfish secure exclusive deal with Santa

MEDIA RELEASE                                         GoldfishandQuvu

GOLDFISH AGREE DEAL WITH SANTA CLAUS TO BE HIS EXCLUSIVE TELECOMS PROVIDER FOR ‘SANTA’S CHRISTMAS HOTLINE’

The contract includes Santa using QUVU, Goldfish’s cloud-based contact centre system, to handle all the calls from Irish children to the elves at his Lapland call centre.

9th December, 2016; Dublin, Ireland: Christmas has come early for Irish telecoms firm Goldfish.ie, which has agreed a groundbreaking deal with Santa Claus to be his exclusive telecoms provider. The deal includes the set up and operation of ‘Santa’s Christmas Hotline’ and provision of Quvu to manage the elves in his Lapland call centre.

‘Santa’s Christmas Hotline’ is the first-time Santa has used the power of cloud telecoms to provide a number for boys and girls to call him direct, to tell him what they’d like for Christmas. This unique deal is the first of its kind in the history of Christmas. It means children no longer have to write a letter to Santa, now that they can him direct in his new call centre in the North Pole, on free phone 1800 828 000.

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great customer service

Beer? They know us so well.

Good customer service is not about how you help people, but how you treat them. We are a business-to-business telecoms firm, so our customers are busy individuals and often call us when they are stressed and need to get an issue sorted quickly. Our support engineers Continue reading

Wonder of the Week: Shadowman Sports

shadowmanWe supply business telecoms to huge variety of customers, so we like to promote othem and help their businesses wherever we can. One way we do this is by featuring them in our Wonder of the Week, where we focus on a different customer each week and tell people what they are about.

Our current Wonder of the Week is Shadowman Sports, the creators of the tackling dummy that called the Shadownan. Designed by Limerick man JP Hartigan, the Shadowman is designed to help sports people train whist reducing the need for player on player tacking, and thus helping reduce injuries.

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Win a Samsung Galaxy Tab A

Win a Galaxy Tab A

WIN A SAMSUNG GALAXY TAB A (BLACK – 16GB)

We are giving away a fantastic Samsung Galaxy Tab A to one of our wonderful social media followers. To be in with a chance to win simply follow us on either, LinkedIn or Twitter and Like our Facebook page. And Share or RT the competition posts on each. If you’d like to be entered three times, then follow and Share/RT on all three!

Enter now. Competition closes midnight next Thursday 17th.

TO ENTER ON TWITTER

1. Go to our Twitter feed @goldfishtelecom

2. Click ‘Follow’ to follow us.

3. ReTweet this competition Tweet.

TO ENTER ON LINKEDIN

1. Go to our LinkedIn company page

2. Click ‘Follow’ to follow us.

3. Click SHARE on the competition post

TO ENTER VIA FACEBOOK

1. Go to our company Facebook page.

2. Click ‘Like’ to like our page.

3. Share the competition post on Facebook

 

It couldn’t be simpler. Remember to do it on all three on order to entered three times.

This is a brilliant Samsung Android tablet. In cool Sandy Black, it has a 9.7″ screen and 16GB of storage. What’s not to love?

Samsung Galaxy Tab A

Goldfish provides low-cost business telecoms to firms across Ireland. For further details check out Goldfish.ie. First month free – include discount: 1mcloud16

Managing a contact centre with outbound sales agents or inbound customer care teams? Check out Quvu, our contact centre management system. Quvu includes an automated dialler to improve call-making efficiency, real-time analytics, and as it is brower-based you have the ability to login from anywhere in the world to see live stats on your agents, listen to live calls and or listen back to previous calls.

Transfer your current telephone number to Goldfish.ie

You can transfer all your existing telephone number/s to Goldfish without a break in service.

transfer your telephone number

Here’s how to transfer your number to Goldfish.ie?

1. To be able to transfer your existing number to Goldfish, first you’ll need to sign up for an account and telephone number with us. Go to Goldfish.ie business phone numbers and click ‘Sign Up Now’. Go through the registration process (it’s not long). This will ask you to choose a telephone, but as you are keeping your existing number just pick any number, it doesn’t matter which, as you are not going to use it; this is solely to facilitate you registering. Your existing number will then be redirected to your new Goldfish.ie account (you can also use the Voip number too alongside your existing number if you wish).

2.  Please print off, complete, sign and scan the porting/transfer form. If you don’t have a scanner a photograph can often do, as long as it is readable. You can download the form here:  Goldfish number transfer – Porting Form

3. Then please email the completed form back to us at support@goldfish.ie, along with a copy of your existing bill or invoice from your existing provider.

4. Once the forms have been submitted and verified, it normally takes about one working week for your number to be transferred/ported to us. We will ensure there is no gap in service though. As soon as we get confirmation from your existing provider of the transfer date, we’ll immediately notify you when the number is due to be transferred, so that you know when to stop using your existing telephone service and switch to Goldfish.ie.

If you have questions at all about the porting process then please call us on 015547888