As stated above, your Goldfish lines can be answered from any location. It is one of the big benefits of VoIP. It means that you can answer your calls from anywhere for free, without having to forward them on to your mobile and incur a mobile cost. You can also make outbound calls.
First, up before we talk about routing we’d like need remind everyone that you can answer your Goldfish virtual landline numbers for FREE without having to pay any mobile redirection costs. You can do this via a choice of apps, softphones and our exclusive cloud phone, on your mobile, tablet or computer. You also make calls on your numbers on the same way. Details of how do this are in the ‘Answering Calls Remotely’ paragraph below.
Here at Goldfish we are big fans of smart working, it is integral to our working culture. It allows us to be more productive, more efficient and helps us reduce risk in our business by ensuring that we can stay fully operational even when staff can’t get to the office.
A key aspect of our smart working culture is the ability to work from anywhere, so we designed our cloud telecoms technology to helps facilitate remote working. With our VoIP phone system you can use your direct lines from anywhere in world and they operate no differently from if you were in the office. With Quvu, our phone management and live analytics software you can manage all your remote staff easily; with full overview of their current status, and live analytics and KPIs for each employee.