Category Archives: business telecoms

Goldfish secure exclusive deal with Santa

MEDIA RELEASE                                         GoldfishandQuvu

GOLDFISH AGREE DEAL WITH SANTA CLAUS TO BE HIS EXCLUSIVE TELECOMS PROVIDER FOR ‘SANTA’S CHRISTMAS HOTLINE’

The contract includes Santa using QUVU, Goldfish’s cloud-based contact centre system, to handle all the calls from Irish children to the elves at his Lapland call centre.

9th December, 2016; Dublin, Ireland: Christmas has come early for Irish telecoms firm Goldfish.ie, which has agreed a groundbreaking deal with Santa Claus to be his exclusive telecoms provider. The deal includes the set up and operation of ‘Santa’s Christmas Hotline’ and provision of Quvu to manage the elves in his Lapland call centre.

‘Santa’s Christmas Hotline’ is the first-time Santa has used the power of cloud telecoms to provide a number for boys and girls to call him direct, to tell him what they’d like for Christmas. This unique deal is the first of its kind in the history of Christmas. It means children no longer have to write a letter to Santa, now that they can him direct in his new call centre in the North Pole, on free phone 1800 828 000.

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great customer service

Beer? They know us so well.

Good customer service is not about how you help people, but how you treat them. We are a business-to-business telecoms firm, so our customers are busy individuals and often call us when they are stressed and need to get an issue sorted quickly. Our support engineers Continue reading

iRadio New’s ‘Friday Feeling’ interviews Gordon O’Neill about ‘Sack The Suit’

Big thanks for iRadio for covering our Sack The Suit campaign for their Feel Good Friday new slot last week. It’s in aid of SVP – Society of St. Vincent de Paul Ireland. There’s been a great reaction to the campaign with companies from all the country getting involved and running clothes’ drives. They’re desperate for clothes, so if you’d like to get involved too, just call 016876996 and we’ll send you some sacks.

Business telecoms firm Goldfish.ie is asking companies to ‘Sack The Suit’ in aid of St Vincent de Paul

DropBox is the first business to join the campaign to modernise dress codes and donate unwanted work clothes to charity

Pieter Jannssens, Dropbox's Head of Mid-Market Sales, Central and Northern Europe with Nichola Mullen, Head of Fundraising for St Vincent de Paul and Gordon O'Neill, found and CEO of telecoms firm Goldfish.ie and Dropbox's mascot 'Panda'  in Dropbox's European Headquarters in Dublin for the launch of the 'Sack The Suit' charity campaign, in aid of The Society of St Vincent de Paul. Pic Patrick O’Leary No Repro Fee.

Pieter Jannssens, Dropbox’s Head of Mid-Market Sales, Central and Northern Europe with Nichola Mullen, Head of Fundraising for St Vincent de Paul and Gordon O’Neill, Founder and CEO of telecoms firm Goldfish.ie and Dropbox’s mascot ‘Panda’ in Dropbox’s European Headquarters in Dublin for the launch of the ‘Sack The Suit’ charity campaign, in aid of The Society of St Vincent de Paul.

15th August, 2016; Dublin, Ireland: With Ireland having an unusually warm summer, we are seeing people across the country sweltering at work in their traditional office attire of suits, ties and formal dresses. Thankfully help is at hand from Irish business telecoms firm Goldfish.ie, who are asking companies to modernise their dress-codes, by ditching rules that require staff to wear formal business clothes, and donating them to charity instead.

Catchily entitled ‘SACK THE SUIT’, the campaign is being launched across Ireland today. It calls for men and women alike to raid their wardrobe and donate their unwanted clothes to a good cause, the Society of St Vincent de Paul (SVP). The first company to join the campaign is leading file storage firm DropBox, who have already adopted an informal dress-code at their headquarters in Dublin and have just completed a clothes’ collection in aid of SVP.

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Compare your bills

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Many companies are still paying too much for their telecoms. You can cut telecoms costs by allowing us to compare your existing bill with what you could be paying with Goldfish.ie

Cloud telecoms allows you to plug your desk phones into the internet and get access to lower call costs. It also provides a host of other services, such as automatic recording of all your incoming and outgoing calls;  an IVR “press 1 for sales, 2 for support etc” and with no on-site equipment you have no maintenance costs. What’s not to love?

Sends us over your existing telecoms bill and we will compare it with what you could save by switching to Goldfish.ie. Call us on 016876999 or email sales@goldfish.ie