We’re all going on an email holiday

Early VoiP adopter Cliff Richard

“We’re all going on a summer holiday, no more working for a week or two.”

So sang the original…er…bachelor boy 😉 Cliff Richard in the 1962 pop hit and film of the same name ‘Summer Holiday’. In the sixties, seventies, eighties and the majority of the nineties, most of us did just that, take a holiday, which was a full on break from work for a week or two.

Then, in the late nineties came mobile phones, and work started to impinge on our breaks as we were easily contactable. Too easily in fact.

Fast forward to the early noughties and Blackberrys heralded 24 hour access to the internet and the onset of the connected era. But, the advantage of mobile access to the internet meant people couldn’t switch off, or weren’t expected to switch off. The launch of the iPhone in 2007 brought the Smartphone era and with it social media. Things got even worse.

The graph below pretty sums up the most people’s holidays these days.

VacationRelaxation

But, help may be at hand. A backlash has started. There is a movement, led by the most-forwarding thinking companies in the tech sector, as most things are these days, where staff are also taking an ’email holiday’. Yes email holidays are now a thing, as in a proper old school holidays like Sir Cliff used to have.

Case in point, one of our customer’s out of office response this summer read “I am on holiday until the 18th July, 2016. When I return all unread emails in my in-box will be deleted. Please email when I am back. If your enquiry is urgent then please contact my colleague….”.

What a great out of office message. It makes so much sense. Any urgent emails shouldn’t be waiting about in their in-box, they should be handled  by a colleague in their absence.

Anything that’s not urgent can be delayed sent, so that it arrives when they are back.  Plus there’ll be a load of Spam that its not worth trawling through. When you are back from holiday you need to get into the swing of things as soon as possible, so no one has time to sit sifting through two weeks of emails. So just delete the lot and start again. If anyone has issues then it’s their own fault for reading the Out Of Office message properly.

If you do come across an out of office message like this and don’t want to forget to send the email when the person is back then here is how to send a delayed an email Gmail (other emails have similar procedures).

Happy holidays 🙂

 

Compare your bills

local telephone number

Many companies are still paying too much for their telecoms. You can cut telecoms costs by allowing us to compare your existing bill with what you could be paying with Goldfish.ie

Cloud telecoms allows you to plug your desk phones into the internet and get access to lower call costs. It also provides a host of other services, such as automatic recording of all your incoming and outgoing calls;  an IVR “press 1 for sales, 2 for support etc” and with no on-site equipment you have no maintenance costs. What’s not to love?

Sends us over your existing telecoms bill and we will compare it with what you could save by switching to Goldfish.ie. Call us on 016876999 or email sales@goldfish.ie

Ireland divided over BREXIT – almost 40% of Irish companies do not believe it will be bad for business

• Almost 40% of business people DO NOT believe their companies will be worse off following a BREXIT
• Over 1/3 of business people DO NOT believe the Irish economy will suffer after BREXIT
• Just under 20% of Irish businesses believe they will be BETTER OFF following BREXIT
• 88% of Irish businesses DO NOT think Ireland should consider leaving the EU.

11th July, 2016; Dublin, Ireland: Goldfish, the business-to-business cloud telecoms firm has undertaken a snap poll of its customers, to get their views on the prospects for their businesses and the wider economy follow the U.K. voting to leave the EU. The responses show some surprising results; far from being wholly pessimistic following the BREXIT outcome, a large percentage of business people believe it could benefit their businesses and the Irish economy, or will not have any detrimental effects.

238 customers responded to the snap poll. The first question asked whether respondents believed their businesses would better or worse off following BREXIT. Whilst the majority (61%) answered worse off, given the pessimism in the media this was expected to be higher. However, almost two fifths (39%) answered that they believed that they would be either better off or that there would be no effect on their business.

Continue reading “Ireland divided over BREXIT – almost 40% of Irish companies do not believe it will be bad for business”

CUT YOUR TELECOMS COSTS BY UP TO 60%

Grandstream GXP2140

Still paying expensive phone bills for your business?

Good news! Those days are gone, thanks to the internet and cloud telecoms.

Sign to up save with Goldfish.ie and get access to:

– Low cost calls.
– Call Recording of all inbound and outbound calls (MP3s kept in the cloud for up to 6 years).
– Call Director (“press 1 for reception, 2 for accounts” etc).
– Call Redirect (take your work number with you).
– Transfer your existing numbers.
– No maintenance costs.
– Just plug your phone into the internet and go.

Sign up here: goldfish.ie/login

GET YOUR FIRST MONTH FREE

Use the Promo-Code: 1mcloud16 to get your first month free. This includes numbers, Call Recording and Call Director (does not include the cost of calls).

For more details on all our services please see here: Goldfish.ie or call 016876999

Our Green Glory Euro 2016 giveaway is up to €2,000!

Gordon O'Neill, CEO,  of Goldfish.ie
Gordon O’Neill, CEO, of Goldfish.ie

Good luck to the Republic of Ireland against France on Sunday.

We are confident we will get revenge over those pesky ball-handling French footballers. Our Green Glory giveaway is now up to €2,000! And we are expecting it to go still higher on Sunday.

We are giving away €100 for every goal Ireland scores in the tournament, with the final total being split between 10 new customers. That means they’ll get money off their first bill for our cloud telecoms services, such a low call rates, Call Recording and Call Director.  Sign up using the promo-code: greenglory.

COME ON YOU BOYS IN GREEN!

 

 

No more arguments over what was agreed, with Call Recording

Call recording

We’ve all been there, when the customer disagrees with you over what they said was requested. You remember the conversation clearly and have delivered what they asked for. But they are adamant that they agreed something different with you and you can’t convince them otherwise. You inevitably give ground because you don’t want to lose them as a customer, but it ends up costing you more money. Well, it no longer has to be this way.

Great thing about moving to a modern cloud telecoms system is that, as well as providing low cost telephone calls, you also get access to host of other services that you can’t get with a traditional telephone system.  This includes Call Recording.

Goldfish’s Call Recording service records all your incoming and outgoing phone calls and keeps them in your account, so you can access them  from anywhere in the world. So it doesn’t matter if you are on safari in Zambia, or beach in Barbados, if you get a call from an irate customer who is wondering why what you delivered is different to what they were expecting. All you have to do is log into your Control Panel and listen to the call to clarify what was agreed. You can even download the MP3 and send it to them for confirmation.

These days it is a legal requirement to record all telephone calls in many industries, such as insurance and financial services, so Call Recording is a must have.  It is also perfect for sectors where even a little misunderstanding can lead to big problems, such as the legal sector or the media, where recording interviews is a big help.  But for any business dealing with clients and customers on a day-to-day basis Call Recording is a godsend. It is better to be safe than sorry.

Goldfish call save recordings of all your calls for 1 year (for €2.49 + vat), or 6 years (for €7.49 + vat) per user. Better still, the first month is free if you use the promo-code: callrec16 when you sign up.

If you are already a Goldfish.ie customer just login to your Control Panel and add Call Recording there. If you are a new customer just sign up here: Goldfish.ie

 

COME ON YOU BOYS IN GREEN!

NO REPRO FEE Team rivalries were temporarily put aside as Gordon O'Neill CEO (Ireland), and Simon Palmer Marketing Manager (England), of cloud telecoms firm Goldfish.ie donned their team's national colours and had their heads painstakingly painted as footballs, to launch the Green Glory Euro 2016 competition on Greystones Beach.
Gordon O’Neill CEO of Goldfish.ie

COME ON YOU BOYS IN GREEN!

The winning pot in our Euro 2016 ‘Green Glory’ competition are currently up to €1,000, so that’s €100 for all 10 winning companies who sign up to Goldfish.ie, whilst our heroes are still in the tournament. We will be adding another €1,000 for each and every goal they score in the tournament.

With Ireland playing Belgium tomorrow, we are hoping to increase our ‘Green Glory’ winning pot. So, as well as getting low cost telephone calls and and great cloud telecoms services, such as Call Recording and Call Director, 10 companies can win €100 off their your bill for every goal Ireland scores at Euro 2016. For more details see here http://www.goldfish.ie/greenglory

Good luck and COME ON YOU BOYS IN GREEN!

Wonder of the Week: Rock Jam

RockJamWEB

Here at Goldfish.ie we have some truly inspiring and wonderful customers, doing fascinating work that deserves recognition. So, every week we are going to let the world know about the work of a customer that we believe should be heard aka our ‘Wonder Of The Week’.

One company that has been doing sterling work encouraging children to develop their love of music, is Rock Jam. Rock Jam connects music students with some of Dublin’s finest musicians, via weekly jam sessions, workshops and summer camps. These culminate in live gigs that give students a taste of what it is like to play for an audience in some of Dublin’s most famous live venues.

Continue reading “Wonder of the Week: Rock Jam”

Green Glory – EURO 2016 COMPETITION

Sign up to Goldfish.ie and win €100 off your Goldfish.ie bill for EVERY goal Ireland scores in Euro 2016

NO REPRO FEE Team rivalries were temporarily put aside as Gordon O'Neill CEO (Ireland), and Simon Palmer Marketing Manager (England), of cloud telecoms firm Goldfish.ie donned their team's national colours and had their heads painstakingly painted as footballs, to launch the Green Glory Euro 2016 competition on Greystones Beach.
Team rivalries were temporarily put aside as Gordon O’Neill CEO (Ireland), and Simon Palmer, Marketing Manager (England), from Goldfish.ie donned their team’s national colours and had their heads painstakingly painted as footballs, to launch the Green Glory Euro 2016 competition on Greystones Beach.

____________________

Euro 2016 is finally here and to celebrate Ireland’s bid for glory we are urging our customers to cheer on the boys in green. What better way to enjoy the football than combining the excitement of the tournament with winning benefits for your business.

Here at Goldfish we are giving you that very opportunity! How? We hear you say…

….it’s pretty simple, really. Find out more information below to see how you could be one of our lucky winners.

We are offering 10 lucky new customers the chance to get €100 off their bill for EACH goal Ireland scores throughout the entire tournament. That’s right, €100 for each and every goal, as long as they remain in Euro 2016 – right through to the Final. The more goals Ireland score then the more money off you’ll get. To register sign up here and enter the Promo-Code: greenglory

Headlock
Though things did get a bit heated 🙂

Continue reading “Green Glory – EURO 2016 COMPETITION”