Please help the Dublin Simon Community

‘Don’t send a card, address a problem.’

Dublin Simon Community

As part of the ‘Goldfish Gives Back’ programme we help local charities and community groups. Charities get discounted services, we give financial donations each year, provide sponsorship to local events, schools, sports teams and provide any assistant required to good initiatives. One of the main charities that we have given to long-term is the Simon Community.

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New addition to customers’ MyGoldfish Control Panel

You asked, we listened. Recently some of our customers requested the ability to see the number of minutes they have remaining in their call plans. In response we have recently launched added a new feature to your MyGoldfish Control Panel, to allow you to easily check your remaining allocation in your call plans without having to contact our Support Team. 

Our customers can now see when they might be approaching their full allowance, so that they can change their Call Plan.  This is located at the top of the My Phone Numbers section in your MyGoldfish Control Panel.

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Benefits of cloud telecoms to legal firms

Voip for legal firms
Legals professionals can become smart workers with cloud telecoms.

There are many benefits of switching to a cloud telecoms phone system for busy legal firms. The new features can provide smart way of working for busy solicitors and barristers. These include:

  • Crystal clear HD digital calls whether you are in or out of the office
  • Increased flexibility – answer your office calls from anywhere
  • Full call recordings of all incoming and outgoing calls (retained for up to 6 yrs)
  • Virtual Switchboard to professionally answer and guide your callers
  • Lower costs, save 60% on Eir with a low monthly fee
  • Free add-ons such as softphones, apps and email-to-voicemail
  • You can keep all your existing numbers and simply transfer them to us

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Managing your call recordings

Call recordings are now a vital part of many businesses. Some organisations have to keep call recordings for regulatory reasons, whilst others use them to monitor compliance, maintain standards or simply to keep an audio record of what was agreed with a customer. They have proven invaluable on many occasions.

The ability to add call recording to your account for all incoming and outgoing calls has been available for Goldfish customers for some time. The feature can be customised to suit an organisations individual requirements, such as being set to record only incoming or only outgoing calls and can be set for individuals extensions as required.

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Getting started with Goldfish

Goldfish cloud telecoms
You can be as happy as this man if you set up your Goldfish account correctly.

So you’ve chosen your new phone numbers and completed the set up of your account by adding payment details and credit for the first month. Thank you!

Now you are ready to start using your new Goldfish account and cloud telecoms features.  Here is a check list of the initial things we recommend you do in order to finalise the set up of your account, so that you can benefit from all the free features that it comes packed with.

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We are hiring for a Sales Executive

We are sorry this position has now been filled. But, despite this, all is not lost. We are always looking for new sales’ people and support staff.

So please do still send us your C.V. to jobs@goldfish.ie.

When we have a position available we’ll drop you line to see if you are still looking.

Best wishes,

Goldfish

We are hiring a Junior Support Engineer

We are sorry this position has now been filled. But, despite this, all is not lost. We are always looking for new sales’ people and support staff.

So please do still send us your C.V. to jobs@goldfish.ie.

When we have a position available we’ll drop you line to see if you are still looking.

Best wishes,

Goldfish

Goldfish is the first Irish telco to partner with Zoho CRM to launch a telecom integration.

Zoho’s 35 million users worldwide can now make and receive phone calls via Goldfish’s cloud telecoms network from within their Zoho Dashboard, to boost productivity and efficiency.

12th July, 2018, Dublin, Ireland: Irish cloud telecoms firm Goldfish, has today announced that it has partnered with international cloud-based software product company Zoho, to launch a CRM-Telecom integration in Ireland and become the first Irish telecoms company to integrate their network with the Zoho CRM system. With the launch of this integration, Zoho’s Irish customers can now make and receive calls through Goldfish’s network, all from within their Zoho CRM Dashboard via Goldfish’s ‘Quvu Phonebridge’ integration for Zoho. Continue reading “Goldfish is the first Irish telco to partner with Zoho CRM to launch a telecom integration.”