Here’s how your business can benefit from a Cloud PBX

You may have heard the term ‘Cloud PBX’ or been recommended that your move your business to a cloud telecom system. But what is a Cloud PBX you may ask? Here we outline what a Cloud PBX is and the features it has that can benefit your organisation.

What is a PBX?

A ‘PBX’ is a traditional telecoms term, which means Private Branch Exchange. In the past this referred to the telephone system that was hardwired within an organisation i.e. the switchboard and phone wires connected to the phones around the office (see below).

cloud pbx

This type of system is now obsolete and has been overtaken by  VoIP telecoms technology, Continue reading “Here’s how your business can benefit from a Cloud PBX”

Goldfish signs up Philippines based international outsourcing firm Talk BPO

19th January, 2017, Dublin, Ireland: Irish cloud communications software firm, Goldfish, has continued to expand its customers in The Philippines with the signing up of international outsourcing company Talk BPO (Ireland) Ltd.

The deal marks a further increase of Goldfish’s services to customers in The Philippines, where it has been operating for over three years. The company now supplies its telecoms services to almost 400 users based in Metro Manila and Cebu. Goldfish has recently appointed two new Philippines-based staff and recently deployed a new data centre in Singapore.

Continue reading “Goldfish signs up Philippines based international outsourcing firm Talk BPO”