Monthly Archives: November 2016

great customer service

Beer? They know us so well.

Good customer service is not about how you help people, but how you treat them. We are a business-to-business telecoms firm, so our customers are busy individuals and often call us when they are stressed and need to get an issue sorted quickly. Our support engineers Continue reading

Wonder of the Week: Shadowman Sports

shadowmanWe supply business telecoms to huge variety of customers, so we like to promote othem and help their businesses wherever we can. One way we do this is by featuring them in our Wonder of the Week, where we focus on a different customer each week and tell people what they are about.

Our current Wonder of the Week is Shadowman Sports, the creators of the tackling dummy that called the Shadownan. Designed by Limerick man JP Hartigan, the Shadowman is designed to help sports people train whist reducing the need for player on player tacking, and thus helping reduce injuries.

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Win a Samsung Galaxy Tab A

Win a Galaxy Tab A

WIN A SAMSUNG GALAXY TAB A (BLACK – 16GB)

We are giving away a fantastic Samsung Galaxy Tab A to one of our wonderful social media followers. To be in with a chance to win simply follow us on either, LinkedIn or Twitter and Like our Facebook page. And Share or RT the competition posts on each. If you’d like to be entered three times, then follow and Share/RT on all three!

Enter now. Competition closes midnight next Thursday 17th.

TO ENTER ON TWITTER

1. Go to our Twitter feed @goldfishtelecom

2. Click ‘Follow’ to follow us.

3. ReTweet this competition Tweet.

TO ENTER ON LINKEDIN

1. Go to our LinkedIn company page

2. Click ‘Follow’ to follow us.

3. Click SHARE on the competition post

TO ENTER VIA FACEBOOK

1. Go to our company Facebook page.

2. Click ‘Like’ to like our page.

3. Share the competition post on Facebook

 

It couldn’t be simpler. Remember to do it on all three on order to entered three times.

This is a brilliant Samsung Android tablet. In cool Sandy Black, it has a 9.7″ screen and 16GB of storage. What’s not to love?

Samsung Galaxy Tab A

Goldfish provides low-cost business telecoms to firms across Ireland. For further details check out Goldfish.ie. First month free – include discount: 1mcloud16

Managing a contact centre with outbound sales agents or inbound customer care teams? Check out Quvu, our contact centre management system. Quvu includes an automated dialler to improve call-making efficiency, real-time analytics, and as it is brower-based you have the ability to login from anywhere in the world to see live stats on your agents, listen to live calls and or listen back to previous calls.