Monthly Archives: July 2016

We’re all going on an email holiday

Early VoiP adopter Cliff Richard

“We’re all going on a summer holiday, no more working for a week or two.”

So sang the original…er…bachelor boy 😉 Cliff Richard in the 1962 pop hit and film of the same name ‘Summer Holiday’. In the sixties, seventies, eighties and the majority of the nineties, most of us did just that, take a holiday, which was a full on break from work for a week or two.

Then, in the late nineties came mobile phones, and work started to impinge on our breaks as we were easily contactable. Too easily in fact.

Fast forward to the early noughties and Blackberrys heralded 24 hour access to the internet and the onset of the connected era. But, the advantage of mobile access to the internet meant people couldn’t switch off, or weren’t expected to switch off. The launch of the iPhone in 2007 brought the Smartphone era and with it social media. Things got even worse.

The graph below pretty sums up the most people’s holidays these days.

VacationRelaxation

But, help may be at hand. A backlash has started. There is a movement, led by the most-forwarding thinking companies in the tech sector, as most things are these days, where staff are also taking an ’email holiday’. Yes email holidays are now a thing, as in a proper old school holidays like Sir Cliff used to have.

Case in point, one of our customer’s out of office response this summer read “I am on holiday until the 18th July, 2016. When I return all unread emails in my in-box will be deleted. Please email when I am back. If your enquiry is urgent then please contact my colleague….”.

What a great out of office message. It makes so much sense. Any urgent emails shouldn’t be waiting about in their in-box, they should be handled  by a colleague in their absence.

Anything that’s not urgent can be delayed sent, so that it arrives when they are back.  Plus there’ll be a load of Spam that its not worth trawling through. When you are back from holiday you need to get into the swing of things as soon as possible, so no one has time to sit sifting through two weeks of emails. So just delete the lot and start again. If anyone has issues then it’s their own fault for reading the Out Of Office message properly.

If you do come across an out of office message like this and don’t want to forget to send the email when the person is back then here is how to send a delayed an email Gmail (other emails have similar procedures).

Happy holidays :)

 

Compare your bills

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Many companies are still paying too much for their telecoms. You can cut telecoms costs by allowing us to compare your existing bill with what you could be paying with Goldfish.ie

Cloud telecoms allows you to plug your desk phones into the internet and get access to lower call costs. It also provides a host of other services, such as automatic recording of all your incoming and outgoing calls;  an IVR “press 1 for sales, 2 for support etc” and with no on-site equipment you have no maintenance costs. What’s not to love?

Sends us over your existing telecoms bill and we will compare it with what you could save by switching to Goldfish.ie. Call us on 016876999 or email sales@goldfish.ie

Brexit1

Ireland divided over BREXIT – almost 40% of Irish companies do not believe it will be bad for business

• Almost 40% of business people DO NOT believe their companies will be worse off following a BREXIT
• Over 1/3 of business people DO NOT believe the Irish economy will suffer after BREXIT
• Just under 20% of Irish businesses believe they will be BETTER OFF following BREXIT
• 88% of Irish businesses DO NOT think Ireland should consider leaving the EU.

11th July, 2016; Dublin, Ireland: Goldfish, the business-to-business cloud telecoms firm has undertaken a snap poll of its customers, to get their views on the prospects for their businesses and the wider economy follow the U.K. voting to leave the EU. The responses show some surprising results; far from being wholly pessimistic following the BREXIT outcome, a large percentage of business people believe it could benefit their businesses and the Irish economy, or will not have any detrimental effects.

238 customers responded to the snap poll. The first question asked whether respondents believed their businesses would better or worse off following BREXIT. Whilst the majority (61%) answered worse off, given the pessimism in the media this was expected to be higher. However, almost two fifths (39%) answered that they believed that they would be either better off or that there would be no effect on their business.

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