Gordon O’Neill interview on The Business Eye

Goldfish.ie ‘s founder Gordon O’Neill was interviewed by Padraic Marren about the company’s voip telephone service on weekly business show The Business Eye on Dublin South FM.

Gordon outlined how voip technology is lowering telephone costs for businesses and providin additional services that are not available via traditional telecoms providers

About Goldfish.ie (Goldfish Telecoms)

Goldfish.ie was founded in 2010 by Gordon O’Neill, a graduate of DCU with 14 years’ experience working in the technology and telecommunications sector. Prior to founding Goldfish.ie he was Director of I.T. Operations at Babelgum (Babel Networks) and was previously employed at LPIS, Chhabra International Ltd and Eurologic Systems. For further information please see: http://ie.linkedin.com/in/oneillgordon

Goldfish.ie’s Services

The technology available via Goldfish.ie. allows a host of additional features and services, many of which cannot be provided by a traditional supplier such as Eircom, thus providing a professional and flexible service.  These include:

  • Call Recording: calls are stored in an online searchable database for up to six years
  • Call Director: commonly known as ‘IVR’ i.e. “press 1 for sales, 2 for accounts..”etc
  • Hunt Groups: calls are routed to multiple phones at the same time for first pick up; phones can be a different desks or locations
  • Time Of Day Routing: where a call is automatically routed to a different number/s out-of-hours
  • Voicemail to email; Call Delivery Assurance and other advanced features that ensure companies are in control of their telecoms at all times

For more details please see http://www.Goldfish.ie